Frequently Asked Questions
If you’re in a travel lane or feel unsafe, call 911. If you’re on the shoulder and it’s not a crash, Call Lifesavers Towing at 951-414-0579. You could also dial 511 and ask for Freeway Service Patrol. However, FSP only provides help when you run out of gas or have a flat tire. If you need towing, they only provide a short tow off the freeway to the closest location out of the flow of traffic. From there, you’ll then be required to call your own towing company. FSP cannot tow to a private shop or residence. Save yourself time and money by calling Lifesavers Towing first.
ETAs depend on traffic, distance, time of day, and whether you’re in a low-clearance garage or on surface streets/freeways. Call for a live ETA; dispatch will factor in those variables. Call Lifesavers Towing now for a real-time ETA based on your exact location and traffic. We’ll give you an accurate arrival window and keep you updated until we get there.
Yes. Call us and mention your garage height; we’ll send a low-clearance-capable unit and a driver experienced with tight structures and ramps.
Absolutely. Call Lifesavers and tell us your vehicle type; we’ll send a flatbed or wheel-lift with dollies plus the right tie-downs to protect drivetrains, underbodies, and fairings.
Yes—EVs ride on a flatbed. Call us, and we’ll take care of everything. From placing the car in Transport/Tow Mode (if applicable) to safely loading on it on our flatbed tow truck with the correct attachments.
Yes. Call Lifesavers Towing and wait with the vehicle; we’ll bring skates/dollies and perform the correct procedure to move and load your vehicle (including EVs) without damage.
Greater LA—DTLA, Hollywood/WeHo, Westside/Santa Monica, the Valley, Eastside/SGV, South Bay, and LAX corridor. Call us now and we’ll confirm coverage and dispatch.
The factors that impact the cost of towing in LA include distance, vehicle type, recovery needs, and access (e.g., low-clearance). Call for an upfront quote before we roll—no surprises, just clear pricing.
You can locate your vehicle via the city’s OPG search and bring the required documents for release. When you’re ready, call Lifesavers Towing and we’ll meet you at the yard to transport your vehicle wherever you need.
Handle the city release requirements first. Then call us—we’ll pick up the vehicle from the yard and deliver it to your home, shop, or DMV inspection as needed.
Private-property tows have specific consumer protections. If you need your vehicle moved after release—or prefer a consent tow to your chosen destination—call Lifesavers and we’ll take it where you want.
Yes. Call us and we’ll provide an itemized receipt for your insurance company; many policies reimburse when you choose your own provider.
Call Lifesavers to confirm, but we typically accept major credit/debit cards and cash. (Impound yards have their own payment rules—ask them directly.)
Yes—call now for on-the-spot help. If you’re on a freeway shoulder, FSP may assist first; we’ll still come handle the destination tow or further repairs.
Yes and yes. When you call Lifesavers Towing, we work for you. We can tow your vehicle to wherever you choose. Call us for a mileage quote and we’ll take your vehicle anywhere in the Los Angeles area.
When you call us for a tow, we’ll need your vehicle’s exact location (ramp/cross street), vehicle type (AWD/EV/low-profile), the issue (won’t start, flat, collision, other), any access limits (garage height/alley), and your preferred destination. Once you have this information in hand, call Lifesavers Towing and we’ll handle the rest.
Airport impounds may require a release. Call us once you have it (or if you’re stranded at LAX) and we’ll meet you promptly and transport your vehicle where you need it.